Testimonials

I have dealt with real estate agents for more than 20 years and Craig is clearly head and shoulders above any I have ever encountered.

HIs processes are first class and he offers peace of mind in what can be as extremely stressful time. We were particularly thrilled that Craig does not conduct open inspections but takes potential pre-qualified buyers through on private inspections. This process is a real winner.

I cannot recommend Craig more highly to any prospective vendor.

Great Service and Result. Craig and his team were fantastic in the preparation and sale of our house. Craig outlined the procedure and worked closely with us throughout every stage. The staging, photographs and advertising were very professional and presented the house beautifully. The sale (first weekend) at an excellent price is testimony to the great work they did.

Recommended by Kelly. We have found Craig Frost to be honest, integral & a pleasure to deal with. The way he does business is a breath of fresh air, we highly recommend him.

Dear Craig, Helen and I would like to say thank you for all your kindly help and useful instructions through the whole process. We really learned a lot from you. Before we met you, we were told that real estate agents couldn’t be trusted, but you really changed the stereotyping. I will also recommend your services to my friends and relatives when possible. I hope we will work with you again. All the best and take care!

Dear Craig,

We would like to take this opportunity to say that the quality of service offered by Frost Real Estate since our first contact has been highly impressive. Being interstate and physically away from our house in Melbourne, we found the decisions such as which real estate company to work with, what to do to get the house ready and how to sell the house, etc. are not easy. We were fortunate enough to get a friend’s referral of Craig, who convinced us with a detailed plan, substantial data and a consistently timely-manner in all our communications.

Among many of the examples of his excellent service, here are some specific ones:

• Despite the time difference between Melbourne and Perth, Craig had no problem to go through the sales plan or answer our questions on the phone, sometime even till 11pm.

• Craig always attended our emails within 12 hours (most of the time right away) which was a great help for us to gather information and make decisions.

• Craig always followed up with the inspections right away and provided us with feedbacks through the online portal and phone calls on the same day.

• Craig is well connected with suppliers such as publications and tradesmen, and this was evidenced with the lower-than-average marketing cost in his appraisal compared to the other two.

• Craig’s appraisal has turned out to be the most accurate one and the marketing campaign has been effective.

Every member of Frost Real Estate’s staff has been extremely helpful, courteous and reliable, and our extended thanks should be given to Renee. Renee not only helped us for the presentation of the house free of charge with her outstanding knowledge and experience, but also those trivial yet necessary things, particularly when we are not in Melbourne. For example, she helped us sort out stuff to get the house ready, drop off things to the op shop, keep the house in a great condition during the whole marketing campaign month, arrange sold items to be picked up by ebay buyers and even cleaned the house before the hand-over without any extra charge.

Craig and Renee have definitely kept all their promises according to our contract, and they actually delivered more than what we have expected.

We would have no hesitation recommending frost real estate to anyone who is looking for an experienced, reliable, effective and friendly real estate agent.

Dear Craig,

I am writing to thank you for your efforts in selling the unit that Harry and I owned in Greensborough. As you know we live in the country and had to rely on phone conversations and email contact to choose an agent. Well we chose you.

I am so glad we did and that we followed your advice as to how to market our property. We have had such a speedy sale and a financial result we are more than happy with. On top of that you came to Benalla for us to sign the contract. You made it very convenient for us. We have had excellent service from you.

To dear Craig & Renee, Just wanted to say a huge thank you to you both for making selling our home an easy process and an enjoyable one. We wouldn’t of done what we did without your help. It was very much appreciated. you are both beautiful talented people.

Professional service and eagerness to please. Craig was a professional and confident real estate agent. I wouldn’t hesitate in recommending him to anyone selling their property. They also offered complimentary staging of the property which saved us a lot of money something none of the others did.

Professional and personal. The perfect blend of professional, efficient and thorough service with a genuine, sincere personal touch. What other agent would, when a health issue delayed progress, offer to bring around a meal and help in any way they could. I wish I could have used Craig and Renee to help buy my new house but it was well out of their area. Recommend Craig 100%.

Authentic and excellent agent – a rare find! Craig was professional, honest and excellent at communicating with us from the start to the finish of the sale of our house. We had complete confidence in him getting an outstanding result, which he did. We were so glad to work with him and his team throughout the process, it took a lot of the pain out of this big change.

Let me begin in acknowledging my admiration and respect for both Renee and Craig Frost of Frost Real estate.

As a previous employee I was responsible for learning all the basic fundamentals of real estate sales, administration and customer service. Through the careful and attentive training guidelines set by both Frosts, I had learnt not only the above mentioned pre requisite’s, I had learnt that honesty, integrity and compassion are also an integral part of real estate sales.

 I would highly recommend anyone looking at starting in a rewarding career in real estate sales to begin their journey here. The training is not for the faint hearted, but if you want to be the best you can be, while upholding the company’s core beliefs in honesty, integrity and delivering only the very best, Frost Real Estate is for you.

Your’s Respectfully,

Peter Udovicic 

Our family sold with Frost Real Estate a number of years ago. They went beyond our expectations in selling our home. Friendly, punctual, honest and professional. They helped with suggestions for styling and making our house the best it could be. They sold our home whilst making it a wonderful, stress free experience. Highly recommended!

Alison Greenwood – 178 Sherbourne Road, Montmorency

I can’t recommend Craig Frost enough. The sale was due to difficult circumstances but Craig made it easy and got a better result than I was hoping for.

We would like to thank yourself and Renee for the excellent job of selling our house.  Everyone we have spoken to about the agent we selected to guide us through the process, we have highly recommended.

Frost Real Estate and the result Craig achieved for us. We can’t thank you both enough.  Your very happy clients.

I can call Craig and his team the (Dynamic Team). They helped me a lot with preparation for the photo shoot and marketing.

They achieved the best offer and price for me and my house was sold in less than 10 days.

I highly recommend them for anyone wants great results.

Craig was easy to deal with and gave honest advice. He was easy to contact throughout the selling process. I would highly recommend Craig and his ethical real estate business.

Couldn’t thank Craig more for what he has done for us! Amazing salesman and a true gentleman!  Thank you so much Craig.

Great advice and results. Craig will get the best possible price for your home with his unique approach. Highly recommended.

Where do I begin? I lost faith in real estate agents quite a few years ago, so much so, that I put off selling for a long time. That was before I met Craig. In the first few minutes of our meeting, I realised that his ideals matched with mine – no hard sells, no lies, no deceit – only respect, honesty and care for everyone in the process.

Within the first 10 minutes, he began to discuss his business partner (who just happens to be his wife) in such glowing terms, which I found lovely and perhaps, if I’m honest, a bit disturbing – I mean, no one can be that good! I decided that I needed to meet this person, just to see if he was exaggerating (even just a little bit..). Then I met Renee – and yes, you guessed it, Craig was not exaggerating! She is truly amazing!

I decided then and there to put my house on the market!

I have not looked back. Renee made my life so much easier than I ever thought possible – for which I will be eternally grateful.

They kept me informed every step of the way – always honest and in integrity. There were none of the tricks of the trade played out as with other real estate agents, which was utterly refreshing. That also meant that my own negotiation skills weren’t needed!! And when the house was sold in such a short time, with a great offer, I felt such relief – relief that there are real estate agents out there that can be in integrity and still acheive amazing results.

I call them the Dynamic Duo – if you give them a go, you will not be disappointed.