Testimonials

We greatly appreciate your kind words and your referrals.

24 Beattie Street, Montmorency, VIC 3094

High recommendation for Frost Real Estate. I interviewed three real estate agents to sell my home. Two out of the three agents were very good. I was most interested in Craig’s belief that a private sale made more sense than an auction. I made a second appointment to meet again with him, this time with a trusted friend by my side to help me make the decision. Craig and his partner were very impressive to both of us. At the close of the appointment I was certain that my choice was Craig Frost Real Estate. I am very pleased that I chose Craig Frost. I was given plenty of notice prior to each inspection and he provided excellent feedback from the potential buyers. Only genuine buyers in the market inspected my property so I was able to avoid having lots of ‘lookers’ entering my home. Craig’s estimated sale price was spot-on and I was very pleased with the final price I received. I was also very happy knowing that the buyer on my home had been treated with great respect and care. I totally recommend Frost Real Estate. It is a company with high ethics and excellent real estate business sense. Recommended by Barbara Jackson.

1/21 Alma Street, Lower Plenty

Personalised service, As I had just began enduring a difficult time in my life, the last thing I needed was to coordinate the sale of my property. Craig was recommended to me by a friend and I am so pleased to have met him. He gently guided me through the process and offered a great deal of support and understanding. I am so pleased that I chose Craig to sell my home. I couldn’t recommend him more highly. Davina.

6 Gerrard Street, Watsonia North

Sale of my Mother’s home. After having placed my mother into aged care, the daunting task of selling her home was upon me. I put off contacting an agent as the preconceived idea in my mind was that no agent would be understanding and thoughtful of my situation. As chance would have it my Mother’s neighbours were also selling their home. At an open for inspection I took the opportunity to introduce myself to the agent. I met Craig Frost and within a few minutes I was sold!! I later met with him and his wife Renee and I knew I did not have to look further. Their prime objective was to assist me in whatever way they could to make the whole experience easy, honest and effective. Mums house was sold within a week with a desired result. It was so nice to be dealing with real people. Their work ethics are to be admired. I thank them from the bottom of my heart for their honesty and professionalism. I’m not scared of real estate agent sharks I’ve got Craig on my side, agent and friend. I enthusiastically recommend Craig Frost and will always seek his advice in real estate in the future, Sonia.

6 Gerrard Street, Watsonia North

Professional and personal. The perfect blend of professional, efficient and thorough service with a genuine, sincere personal touch. What other agent would, when a health issue delayed progress, offer to bring around a meal and help in any way they could. I wish I could have used Craig and Renee to help buy my new house but it was well out of their area. Recommend Craig 100%, Dennis Berto.

47 Sackville Street, Montmorency

Cannot compare with other agents! Craig was easy to communicate with and kept us informed and up to date with the marketing and sale of our property. Craig took the time to listen to us and talk through each step of the marketing and sales process. Selling your home can be a stressful time however with excellent communication skills and a well thought out sales process, Craig ensured that the process ran smoothly with no fuss or stress. We appreciate and thank Craig for his time and effort in selling our family home. We would definitely return to Craig in the future to sell our property and can confidently recommend Craig & his team to prospective vendors, Karen and Tom.

17 Petworth Close, Mernda

Best communication and advice. Couldn’t thank Craig more for what he has done for us! Amazing salesman and a true gentleman! Thank you so much Craig, Tim.

8 Bear Crescent, Doreen

Recommended by Kelly. We have found Craig Frost to be honest, integral & a pleasure to deal with. The way he does business is a breath of fresh air, we highly recommend him.

1 Price Avenue, Montmorency

My husband and i recently purchased a home in Montmorency. We had Craig Frost as our real estate agent and he was great to work with. He was prompt in everything that he did, communication was great and he was helpful and honest. He made the process of purchasing a home an easy one and one that was not stressful. We highly recommend Craig! Marina.

8 Goulburn Grove, Yallambie

Authentic and excellent agent – a rare find! Craig was professional, honest and excellent at communicating with us from the start to the finish of the sale of our house. We had complete confidence in him getting an outstanding result, which he did. We were so glad to work with him and his team throughout the process, it took a lot of the pain out of this big change.

3 Fisher Avenue, Lalor

Very professional, personal service, excellent results! If I was to sell a property again, the first thing I would do is call Craig from Frost real-estate. Craig provided a well-organised service, at all times he was very helpful, efficient, courteous and informative. We were very pleased with the personal service, follow through at all stages and excellent results. Everything was very professional, friendly and fast, just what you are looking for when wanting to put your house on the market. We achieved excellent results and above all it was stress free. We couldn’t have asked for anything more. I would definitely tell a friend to use Frost Real-estate because of the hassle free way of selling my property and they do all the ground work for you. Really happy and impressed with how everything was handled, Voula.

6 Evolve Esplanade, Wollert

Exceptional Service. We were exceptionally impressed and happy with the professionalism and exceptional service provided by Frost Real Estate during the sale of our house. We were impressed with the continual feedback and personal touch that we were provided with, not only did Craig and Ben continually update us throughout the process but we were able to log on and see the progress with possible buyers ourselves. The service provided to stage our home to make it more presentable to buyers made a huge difference to the look of the house and we believe assisted in making the sale very successful. Renee went above and beyond in helping us with the home and it was presented beautifully. We were very happy with the entire process of selling our house through Frost Real Estate, it was a very positive and personable experience. Vendor Review – Recommended by Courtney.

13/2 Grattan Street, Hawthorn

Very Honest and Trustworthy. My wife and I sold two out of area properties with Frost Real Estate and we could not have been more impressed with the professional and committed experience that Craig and Renee gave us. Initially we were reluctant to use an out of area agent however after our first meeting with Craig we were reassured that our properties were in good hands. Craig ran an honest and transparent campaign and we were rewarded with results above our expectations with both properties selling on Auction day as Craig had predicted. I would not hesitate in recommending Frost Real Estate to anyone. Anthony

76/26-36 High Street, Northcote

Highly Recommended. My wife and I sold two out of area properties with Frost Real Estate and we could not have been more impressed with the professional and committed experience that Craig and Renee gave us. Initially we were reluctant to use an out of area agent however after our first meeting with Craig we were reassured that our properties were in good hands. Craig ran an honest and transparent campaign and we were rewarded with results above our expectations with both properties selling on Auction day as Craig had predicted. I would not hesitate in recommending Frost Real Estate to anyone, Anthony

52 Bonds Road, Lower Plenty

Professional service and eagerness to please. Craig was a professional and confident real estate agent. I wouldn’t hesitate in recommending him to anyone selling their property. They also offered complimentary staging of the property which saved us a lot of money something none of the others did. Fotine

86 Valonia Drive, Eltham

Great Service and Result. Craig and his team were fantastic in the preparation and sale of our house. Craig outlined the procedure and worked closely with us throughout every stage. The staging, photographs and advertising were very professional and presented the house beautifully. The sale (first weekend) at an excellent price is testimony to the great work they did, Rob

Vendor

Excellent dealing with Craig. Craig has always been a great professional to deal with. He cared about our property as if it was his own and I would have no hesitation recommending him to anyone looking for an honest and hard working professional Real Estate agent and property manager Cheers Dan

Vendor

Dear Craig, Janet and myself just wanted to thank you for being our agent in selling our home. We found you to be honest and committed in getting us the best sales result you could. Each time you came to our home you listened to what we had to say, regarding our needs and expectations of what we wanted to achieve. To us respect and commitment goes a long way in business and to Janet and myself your approach to your job ticks all the positive boxes. Your communication skills and time management met our high standards. Janet and I would be very happy and confident to recommend you Craig to anyone looking for a great real estate agent. Mark And Janet Stewart

Buyer

Dear Craig, Every step of the way craig was helpful, understanding and clear. We were always given honest opinions and feedback regarding the state of our property and buyer interest, along with great suggestions for how we could best sell our house. Despite having our own doubts about whether we would be able to find a serious buyer for our property, which needed much renovation work; Craig found us that buyer and got us a satisfying price as well! Soong & Marina Ling.

Vendor

Craig Frost sold my home in Eltham and instigated the sale of my present home in Lower Plenty.  He is a brilliant, professional sales person, who has outstanding ‘People Skills’.  The Eltham Property Sold Quickly; The Open Days Were Popular, And Craig’s Smiling Professional Presence Resulted In A Quick, Successful Sale. Craig Offered His Support At All Times To Find A New Home Within My Price Range. He Was There With To View, And Listen To My Complaints About The Many Different Homes We Visited, Until Eventually He Showed Me The Property I Have Now Bought. Due To Craig’s Negotiations, The Sale Of The Two Properties Coordinated Ensuring I Was Not Burdened With The Extra Expense Of Renting Or Approaching A Bank For Bridging Finance. I Cannot Speak Highly Enough Of The Truly Caring Professional Service Craig Bestowed On Me. He Remained Calm And Helped Me Cope With The Ongoing Stress Of Downsizing As A Senior Citizen. Betty Arrowsmith

Vendor

Dear Craig, Helen and I would like to say thank you for all your kindly help and useful instructions through the whole process. We really learned a lot from you. Before we met you, we were told that real estate agents couldn’t be trusted, but you really changed the stereotyping. I will also recommend your services to my friends and relatives when possible. I hope we will work with you again. All the best and take care! William Peng

Vendor

Dear Craig, I am writing to thank you for your efforts in selling the unit that Harry and I owned in Greensborough. As you know we live in the country and had to rely on phone conversations and email contact to choose an agent. Well we chose you.
I am so glad we did and that we followed your advice as to how to market our property. We have had such a speedy sale and a financial result we are more than happy with. On top of that you came to Benalla for us to sign the contract. You made it very convenient for us. We have had excellent service from you. Ineke Hald

Vendor

Dear Craig, We would like to take this opportunity to say that the quality of service offered by Frost Real Estate since our first contact has been highly impressive. Being interstate and physically away from our house in Melbourne, we found the decisions such as which real estate company to work with, what to do to get the house ready and how to sell the house, etc. are not easy. We were fortunate enough to get a friend’s referral of Craig, who convinced us with a detailed plan, substantial data and a consistently timely-manner in all our communications.

Among many of the examples of his excellent service, here are some specific ones:

  • Despite the time difference between Melbourne and Perth, Craig had no problem to go through the sales plan or answer our questions on the phone, sometime even till 11pm.
  • Craig always attended our emails within 12 hours (most of the time right away) which was a great help for us to gather information and make decisions.
  • Craig always followed up with the inspections right away and provided us with feedbacks through the online portal and phone calls on the same day.
  • Craig is well connected with suppliers such as publications and tradesmen, and this was evidenced with the lower-than-average marketing cost in his appraisal compared to the other two.
  • Craig’s appraisal has turned out to be the most accurate one and the marketing campaign has been effective.

Every member of Frost Real Estate’s staff has been extremely helpful, courteous and reliable, and our extended thanks should be given to Renee. Renee not only helped us for the presentation of the house free of charge with her outstanding knowledge and experience, but also those trivial yet necessary things, particularly when we are not in Melbourne. For example, she helped us sort out stuff to get the house ready, drop off things to the op shop, keep the house in a great condition during the whole marketing campaign month, arrange sold items to be picked up by ebay buyers and even cleaned the house before the hand-over without any extra charge.

Craig and Renee have definitely kept all their promises according to our contract, and they actually delivered more than what we have expected.

We would have no hesitation recommending frost real estate to anyone who is looking for an experienced, reliable, effective and friendly real estate agent.
kind regards,
Minjuan Deng and Peter Westphal

Clyde Street, Diamond Creek

To dear Craig & Renee, Just wanted to say a huge thank you to you both for amking selling our home an easy process and an enjoyable one. We wouldn’t of done what we did without your help. It was very much appreciated. you are both beautiful talented people. Ali and Dan

 

 

 

We look forward to offering you the same high level of service when selling your home.